Shipping Information

At Posh Botaniq Australia, we aim to make your shopping experience smooth and reliable. Below you’ll find everything you need to know about how we ship your orders.

📦 Processing Times

  • All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

  • You’ll receive a confirmation email once your order has been dispatched, including tracking details.

🚚 Delivery Times

We ship Australia-wide using trusted courier and postal services (including Australia Post and Aramex). Estimated delivery times are:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days (where available)

Delivery times may vary depending on your location, order volume, or external factors such as weather or courier delays.

💲 Shipping Costs

  • Standard Shipping: Flat rate of [insert amount or “Free on orders over $X”]

  • Express Shipping: Flat rate of [insert amount]

All prices are in AUD and include GST where applicable.

🌏 International Shipping

Currently, Posh Botaniq Australia ships within Australia only. For international enquiries, please contact our team at support@poshbotaniq.com.au.

🔍 Tracking Your Order

Once your order is dispatched, you’ll receive a tracking link via email so you can follow your delivery every step of the way.

📦 Shipping Issues

If your order hasn’t arrived within the expected timeframe:

  1. Please check your tracking link for updates.

  2. Contact the courier directly for the fastest resolution.

  3. If the issue persists, reach out to us at poshbotaniq@gmail.com and we’ll assist you.

❌ Incorrect Address or Missed Delivery

  • Please ensure your delivery address is entered correctly at checkout.

  • If an order is returned to us due to an incorrect address or uncollected parcel, re-delivery fees may apply.

✅ Our Commitment

We do everything possible to ensure your order arrives safely and on time. If you ever experience issues with your delivery, our customer care team is here to help.